At COZIA DESIGN, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we are here to help.

Amazon Shipped Orders

For products shipped from Amazon, you can benefit from Amazon's refund and return policies. Simply follow the instructions provided by Amazon to initiate the return process and receive a refund according to their policies.

Orders Shipped from Our Warehouse

For products shipped from our warehouse, we provide a hassle-free return process. If you wish to return an item, please contact our customer support team to request a prepaid return label. Once you receive the label, simply take the product to the closest FedEx or UPS center for return shipping.

Upon receiving the returned product at our warehouse, we will promptly process your refund. Please note that it may take a few days for the refund to appear in your account, depending on your payment provider.

Special Consideration for Damaged Pieces

If the reason for the return is due to bent or damaged pieces, please contact us before applying for a return. In such cases, we can arrange to ship replacement pieces to you promptly, ensuring that you receive the quality product you deserve.

Experience You Can Trust

With our years of experience in handling returns and refunds, we have earned the trust of many satisfied customers. Rest assured that we will handle your return with the utmost care and efficiency, striving to exceed your expectations at every step.

If you have any questions or concerns about the return process, please don't hesitate to contact our friendly customer support team. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.

Fast Delivery with Trusted Partners

We understand the importance of timely delivery. That's why we partner with only the most trusted and reliable shipping companies, including. With our trusted partners, you can expect fast and efficient delivery to your doorstep, regardless of your location.

Efficient Warehouse Allocation

To ensure the fastest delivery times, we ship your orders from the closest warehouse to your location. This strategic allocation allows us to minimize transit times and get your products to you as quickly as possible.

At COZIA DESIGN, we prioritize the security of your payments and ensure a seamless delivery experience, no matter where you are located.

Secure Payments

We take your payments seriously and prioritize the security of your transactions. Rest assured that your payment information is safe with us. Our checkout process is encrypted and protected by the latest security protocols to safeguard your personal and financial information.

Global Delivery Expertise

With years of experience in global shipping, we have mastered the logistics of delivering to multiple countries. Our vast experience ensures that your orders are processed efficiently and delivered promptly. We understand the complexities of international shipping and work tirelessly to make sure your package reaches you in the shortest time possible.

All of our products are stored and shipped directly from Amazon's state-of-the-art warehouses. This partnership allows us to leverage Amazon's logistical expertise and robust infrastructure to offer fast, safe, and secure delivery of your purchases right to your doorstep.

As a bonus, if you're an Amazon Prime member, you'll enjoy all the Prime benefits you love, including free two-day shipping, on eligible items. Shopping with us means not only do you get high-quality products, but you also receive them quickly and without any hassle, thanks to Amazon's trusted network. Shop with confidence and enjoy the convenience of fast shipping and excellent customer service every step of the way.